Home of SETTLE IN™:
Transforming On-boarding Into a Cultural Advantage

An onboarding system and culture integration model designed to reduce staff turnover, boost performance, and help your team hit the ground running.

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Why SETTLE IN™?Why traditional onboarding falls short and what to do instead

Most onboarding systems are built around checklists, rushed HR handovers, and one-size-fits-all paperwork. The result?

1 in 3 new hires leave within the first 6 months
Onboarding is seen as a task—not a transformation
Culture fit is assumed—not actively nurtured

SETTLE IN™ changes that.

It’s not just another on-boarding framework: it’s a culture-first model that weaves psychological safety, workplace learning, and team integration into every step of the process.

SETTLE IN™ benefits include:

Boost early engagement & retention
Reduce overwhelm and confusion
Foster peer connection and trust
Integrate with existing HR systems, no overhaul required
Equip managers and on-boarding peers to support new hires with clarity and care

The 7 Elements of the SETTLE IN™ Model

What Makes SETTLE IN™ Different?
Each letter represents a phase of onboarding designed to build confidence, connection, and contribution — not just compliance.

Support- Create a safety net from day one.
Approachable guidance, practical help, and a dedicated Onboarding Peer (OP) provide immediate human connection and reduce early anxiety.

Expectations- Clarity over Confusion.
New employees (NE) learn what’s expected, why it matters, and how they’ll be supported to grow: including role purpose, KPIs, and feedback styles.

Trust- Psychological safety at the centre.
Model open communication, transparent feedback, and cultural norms. Encourage vulnerability and trust-building rituals

Tools- Equip them to succeed.
Ensure access, logins, and systems are ready before Day One. Provide cheat sheets, system walkthroughs, and practical tech support

Learning and adaption- Normalise learning, not perfection.
Use experiential models (e.g. See–Do–Reflect, Kolb) and weekly reflection tools. Build habits of curiosity, adaptability, and self-awareness.

Evaluation and Re-Adjustment- Turn feedback into growth.
Mid-onboarding check-ins and NE reflections help refine systems and improve future onboarding. New hires feel heard, not just processed.

INtegrate and Normalise- Plug in to what already works.
SETTLE IN enhances (not replaces) your existing HR systems. It aligns with probation reviews, development plans, and cultural goals

Our Story

GET TO KNOW US

From Frontline to Framework: The Evolution of Triple C

At Triple C Wellbeing Services, we believe real change happens when people feel safe, seen, and supported — whether they’re navigating personal challenges or stepping into a new professional role.

Founded by Josh Roberts, Triple C draws on a unique blend of frontline, clinical, and leadership experience. With over a decade in policing followed by hands-on work in mental health, men’s behaviour change programs, and rehabilitation services, Josh has built a career helping people move through crisis, build confidence, and create change that lasts.

While our roots began in personal development and counselling, our work has expanded. What became clear over time was this: the same barriers that affect people in crisis — lack of support, unclear expectations, poor systems — show up in the workplace too. That insight led to the creation of the SETTLE IN™ Model — a human-first onboarding and workplace integration system designed to improve retention, psychological safety, and employee confidence from Day One.

Today, Triple C supports organisations across sectors with:

Workforce onboarding audits & system design
Leadership and team coaching
Culture and wellbeing consulting

Whether you’re growing your workforce, leading a team, or rethinking how people enter and stay in your organisation, Triple C exists to help you build clarity, connection, and capability — right from the start.

About

I bring a diverse and grounded perspective to my work, shaped by real-world experience across human services, crisis response, and leadership development. I hold a Bachelor of Behavioural Studies, a Graduate Diploma in Psychology, and a Diploma of Leadership and Management. My practice is always strength-based, trauma-informed, and non-judgemental.

This background informs everything we do at Triple C Wellbeing Services — from one-on-one leadership coaching to helping organisations build onboarding systems that genuinely support people.

Whether I’m designing workforce culture strategies or guiding new employees through the SETTLE IN™ Model, my focus remains the same: creating safe, practical systems where people can grow, not just survive.